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Cabin Crew Resume: How to Make ATS-friendly Flight Attendant CV [Templates + Sample]



The most important requirement in applying is your resume. It contains your experiences, skills, and what you can offer to a company. Therefore, it is important that your resume or CV is written properly and ATS-friendly.

What is ATS?

An ATS or Applicant Tracking System is a software program that helps recruiters and companies to scan, compile, and track applicants. They filter applications based on the skills, experiences, and keywords set by a recruiter, compile qualified profiles, and track them on every recruitment stages.

Why do I need to make an ATS-friendly resume?

Airline companies receive thousands of applicants per year. To make the process a little bit easier, they have integrated technology to help them with recruitment. That is why these days, you have to submit your resume on their careers website before attending a physical recruitment event.

Due to these, application and resume writing has also evolved where you need to optimize your CV or resume. Since you are competing with numerous applicants, it is crucial that your resume is catchy, optimized and ATS-friendly to be noticed and get a recruitment invitation.

Things to remember when writing your resume/ CV

Here are some tips you can use to have an optimized resume/CV.

  • Make sure that your resume is simple and straightforward
  • It should look professional
  • Include your complete work experiences
  • If you have volunteer experiences include them too
  • If you are from a different field, include transferrable skills
  • Include skills that match your previous experiences
  • If you can, quantify your job highlights (e.g. Helped increase coffee sales by 50%, Coached 125 trainees per month)
  • Start your job highlights with action words such as Helped, Managed, Handled, Led, etc.
  • Use past tense verbs for past experiences and present tense verbs for current experiences
  • Include the month and year in your work and school experience
  • If you are a fresh graduate, highlight your internship and curricular and extra-curricular activities related to the job
  • Lastly, save your resume to PDF format (not PNG or DOC, they are not ATS friendly)

Parts of a resume

  1. HEADING Write your name and contact. Make sure that your name is in a bigger font size than the other parts of your resume. Include your active number, e-mail, and location in your contact (optional).
  2. SUMMARY/OBJECTIVE Write a short paragraph of your experiences. 2-3 sentences will do. You can also include an objective which is about why you want to apply.
  3. EXPERIENCES This a crucial part of your resume as the ATS scans the keywords here. List your work experiences in chronological order. Highlight your key experiences in each job. Write only 1 line per bullet. As explained above, start with action words that are related to being a cabin crew. Examples are: Assist, Demonstrate, Manage, Perform, Handle, etc.
  4. EDUCATION List your educational attainment in order. Usually, if you are an undergraduate or college graduate, it is the highest attainment. If not, then include the high school part.
  5. SKILLS As mentioned, what skills do you have that can be transferred to a cabin crew position? These are typically service and people oriented skills. Look back at your past job experiences, your trainings, and seminars that you possess, and those that you learned and experienced doing. The skills that you list here are also scanned by the ATS so make sure you write skills related to cabin crew.
  6. LANGUAGES If you can speak 2 or more languages, list them including your level of proficiency.
  7. CERTIFICATIONS/ TRAININGS/SEMINARS Include any of these in your resume if you have them. These are actually going to help you stand out and gives you an edge in your application. In my case, my first aid training experience was a highlight in my introduction as it is related to a flight attendant job skill.

Where to write your resume

Google Docs


Google Docs is completely free and accessible. There are available templates in their gallery for you to use. They are easy to edit and format to your liking. I recommend doing your resume/CV on Google Docs, because it saves automatically to your Google Drive and can access it anytime and anywhere.

I recommend this resume template called Serif. When I was applying, this is the template I used for my resume. It looks minimal, simple and straightforward.



Canva

The most user-friendly graphic design platform out there is also a good resume building website. Canva offers hundreds of resume template. However, make sure to pick minimal-looking templates. You can add a little color or elements in your CV, but having too much design can be off-putting. Remember that in recruitment days, they have a very short time to evaluate you and your CV. You want the recruiter to see your work experience and skills immediately.




Sample of a Resume

This is the resume that helped me pass my cabin crew interviews, so I am sharing it with you. It is simple, clean and straight to the point. My summary is short and simple. My name is in big font. There is minimal color to distinguish the titles from subtitles and paragraph. The work experiences are in order. Some job highlights are quantified. I also included certifications and training that will highlight my experience further. Soft and hard skills are included that are related and transferrable to a cabin crew position.

Other parts you can include

Note that the references is optional. Most airlines do not require references on your resume, but may ask for it later when you pass the interview stages for other requirements. In my actual resume, I included my volunteer experiences as I did some volunteer work recently.

  • Languages
  • Volunteer Experience
  • References (Optional)

Again, when you are done writing your resume, save it to PDF. ATS reads resume in PDF format better.

I hope that this will help you in writing your resume. 
If you have any questions, write them down below. 

Best of luck and flying with you soon!

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